Parson Drove Patients Group - QUESTIONNAIRE 2O14

Your Opinion MattersDear Patient,
Every year Parson Drove Patient Group and the Practice like to hear your opinions on the services that you have experienced at the surgery over the last twelve months. To help us learn and improve we would appreciate your help in asking you to answer a few questions on a questionnaire. The questions remain basically the same as last years to allow us to track trends and see where improvements may have been made.

The survey is anonymous and no patient details are collected. We encourage every registered patient to answer the questionnaire.

You may collect a questionnaire on your next visit to the surgery or click here to view/download/print a copy. The completed form can be returned to the surgery or attached to an email and sent to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Repeat Prescriptions

medicinePatients on a regular medication may be given repeat prescriptions. Records of your medications are kept on our computer system and kept fully up-to-date by your Doctor.

If your Doctor wishes you to have medication on a regular basis it will be on the repeat prescription. If it does not appear as a repeat, please do not ask the dispenser or receptionist to issue the item, but do ask to speak to the Doctor or make an appointment to discuss your request.

Orders for repeat prescriptions can be made:

  • Using the Surgery prescription post box.
  • By letter.
  • By Fax on 01945 700915.
  • Online - Patients must register for this service.

If you have more than one repeat prescription, please try and order all of your items together. The Doctor will review the prescription, which will take up to 48 hours. Please allow an additional 24 hours for the Pharmacy of your choice to recieve the prescription, order where necessary and make up ready for your collection. Most prescriptions should be available after the two working days notice (this does not inlcude Weekends or Bank holidays in the working days)